1. Please fill out our petition. It will help the New Jersey Board of Public Utilites under the scope of the damage.
2. Send a letter yourself directly to the New Jersey Board of Public Utilities, find a template leter here you can print and send: http://jcplpowersurge.wordpress.com/njbpu
3. Open up a Damage Claim Ticket with JCP&L. If you have not filed damage claims yet with JCP&L yet, please do so. Don’t wait till you get all your receipts and do all thje work. You can submit quotes and estimates as well. Even if you have decided to file with your home owner’s insurance, still please file with JCP&L. It will help given them a better idea of the extent of the damage. They are currently way underestimating how severe this was since many residents have not yet reported their damage to them. Please call JCP&L customer serivice at 800-662-3115 and open a damage claim ticket around this event for your home if you haven’t done so already.
4. Ask your Home Owner’s Insurance to Subrogate to JCP&L for your Deductible. If you filled a damage claim to your homeowner’s insurance company, click here to learn about how subrogation can potentially get your deductible back: http://jcplpowersurge.wordpress.com/subrogating/
5. Get Your Service Panel Inspected, if needed. If your Service Panel experienced damage, you have breakers that won’t go back on, or burnt or melted outlets, hire an electrician to inspect your Service Panel and outlets.
6. Replace your Damaged Surge Protectors through the Manufacturer. If your surge protectors burnt out or melted, having surge manufacturers like Belkin and Tripp-Lite have Lifetime Warranties (even without the receipt). Belkin requires return of the damaged product. Tripp-Lite does not. They will each mail out to you comparable surge protectors to the ones damaged at no cost to you.
7. Install a Whole House Surge Protector. As extra protection from this happening in the future, you may want to install a Whole House Surge Protector. They are two types. Type 2 Secondary protectors cost around $50-$55 and about $100 to install. To learn more, go here.