Here are two ways you can submit a complaint directly to the New Jersey Board of Public Utilities:
1. Submit a complaint through their online form:
http://www.nj.gov/bpu/assistance/complaints/inquiry.html
2. Print out, sign and mail this letter:
http://jcplpowersurge.files.wordpress.com/2012/02/letter-to-nj-board-of-public-utilities.doc
To contact the Federal Energy Regulatory Commission, you can print, sign and mail this letter: http://jcplpowersurge.files.wordpress.com/2012/02/letter-to-ferc.doc or contact them here: http://www.ferc.gov/legal/complaints.asp
Home Depot sells a whole house surge protector. It requires two (2) unused fuses in your electrical box. This gets mounted by your fuse box. This will protect all of your electrical equipment used in your house.
Yes, indeed. Keep in mind Type 2 whole-house surge protectors are not full proof. But will provide extra protection for hardwired appliances like a furnance. Learn more here…
Keep in mind, regardless of the surge protection, it will only support up to a maximum about of surge, typically measures in joules and maximum amperage. Once the resistors eat up surge – such as the company sending across more amperage than you are protected against, the power will still go passed them. Good to have. We still recommend strip surge protectors (not power strips) on things like computers even if you put a whole-house surge in place. Regardless, surge capacity should still be built into the system of what JCP&L delivers to us; the negative ground wire and other surge protection should do this, and the power company should not be allowed to restore power in any condition if the grounding and surge protection is not first in place and working properly.